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Terms of Service

Terms and conditions for using our website and services

Last updated: 27 March 2026

1. Introduction

Welcome to www.drclareaesthetics.co.uk (the "Website"), operated by Dr Clare Aesthetics ("we", "us", or "our"). By accessing or using our Website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Website or services.

2. About Us

Dr Clare Aesthetics is a doctor-led aesthetic clinic based at Vera Avenue, Grange Park, London N21 1RN. All treatments are carried out by or under the supervision of a qualified medical professional.

3. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not:

  • Infringe the rights of, or restrict or inhibit the use and enjoyment of, this Website by any third party.
  • Introduce viruses, malware, or any other harmful code.
  • Attempt to gain unauthorised access to any part of the Website, its servers, or connected systems.
  • Reproduce, duplicate, copy, or otherwise exploit any content from the Website for commercial purposes without our express written permission.

4. Services and Treatments

Consultations

All aesthetic treatments require a prior consultation. During this consultation, your suitability for treatment will be assessed. We reserve the right to decline to provide any treatment if, in our professional medical judgement, it is not appropriate or safe for you.

Medical information

You are responsible for providing accurate and complete medical information prior to any consultation or treatment. Failure to disclose relevant medical information may result in treatment being refused or may affect your safety.

Results

Results from aesthetic treatments vary between individuals. Any images, descriptions, or testimonials on the Website are for illustrative purposes only and do not constitute a guarantee of specific results.

5. Bookings and Appointments

  • Appointments can be booked through our online booking system or by contacting us directly.
  • By booking an appointment, you agree to attend at the scheduled time or provide reasonable notice of cancellation.
  • We reserve the right to charge a cancellation fee for appointments cancelled without adequate notice or for repeated non-attendance.
  • We reserve the right to reschedule or cancel appointments where necessary and will endeavour to provide reasonable notice.

6. Pricing and Payment

  • All prices displayed on the Website are in British Pounds (GBP) and are correct at the time of publication.
  • We reserve the right to change our prices at any time. The price applicable to your treatment will be confirmed at or before the time of booking.
  • Payment is required at the time of treatment unless otherwise agreed.
  • Payments are processed securely through Stripe. We do not store your full card details on our servers.

7. Consent

Before any treatment is carried out, you will be required to provide informed consent. This includes acknowledgement of the potential risks, side effects, and aftercare instructions associated with the treatment. You have the right to withdraw consent at any time before or during treatment.

8. Intellectual Property

All content on this Website, including text, images, graphics, logos, and design, is the property of Dr Clare Aesthetics or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from the Website without our prior written consent.

9. Before-and-After Images

Before-and-after photographs displayed on the Website have been published with the patient's explicit written consent. These images are for illustrative purposes only and individual results may vary. Unauthorised use or reproduction of these images is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law:

  • The information on this Website is provided for general informational purposes and does not constitute medical advice. Always seek a consultation for personalised guidance.
  • We make no warranties or representations regarding the accuracy, completeness, or suitability of the information on the Website.
  • We shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the Website.
  • Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Third-Party Links

Our Website may contain links to third-party websites, including Google Maps, Instagram, and payment providers. These links are provided for convenience only. We have no control over and accept no responsibility for the content, privacy policies, or practices of third-party websites.

12. Privacy

Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, and protect your personal data.

13. Complaints

If you are dissatisfied with any aspect of our services, please contact us so we can try to resolve the matter. You can reach us using the details below or via our contact page.

14. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised terms.

15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms of Service, please contact us: